Essential
Opening times, tickets, access, what to see in an hour, and the works themselves. Written answers, in the language the visitor wrote in, drawn from your sources and nothing else.
See it on your content
One real answer
No menu to navigate, no page to find. They type the question the way they would ask it at the desk.
The ticket office address is read from your own pages, not from a search result. Change the page, the answer follows.
Free first Sundays, mandatory booking, the exceptions nobody remembers. Written once, answered every time.
Resale sites buy your name on search engines. In the conversation there is one link, and it is yours.
Who is asking
A nine-year-old, a specialist and a visitor who reads slowly do not need the same answer. The visitor picks once, at the start, and every answer that follows is written for them.
The wording above is the agent's own, as the visitor reads it. You write it, in the console, in every language you serve.
Where it answers
Essential is a link. It opens in a browser, on any phone, with nothing to download and no account to create. You decide where that link sits.
A bubble in the corner of the pages that already take the questions: hours, tickets, access.
On the wall label, the room panel, the entrance sign. The visitor points, and the conversation is already about that work.
In the booking confirmation, where practical questions arrive first and your team answers them one by one.
On a tablet at reception, so front-of-house keeps the conversations that need a person.
80languages, and nobody picks one from a menu. The visitor writes in theirs, the answer comes back in theirs.Bonjour
The foundation
Essential, Enhanced and Immersive change what the visitor sees. What answers, and what you steer it with, never changes. Follow one question through it.
And it comes back to you. Every conversation turns into structured data in the console: what audiences asked, what they failed to find, when, and in which language.
Whatever you already have, in the format it already exists. Nothing to rewrite for the machine.
The console is yours. Change an answer, publish it, and see the result immediately, with no developer in the loop.
Several models under one orchestration layer, tied to no single provider. It answers from your sources and nothing else.
Every answer is scored before it reaches anyone, in each of the languages you serve.
They ask in their own words and get your answer, in the register they chose, wherever you put the link.
Next step
Send us your practical pages and one room of your collection. We come back with a working agent and the list of what your visitors actually asked it.
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