Plenitude Arena: Turning a Venue into a Place Audiences Connect With
Read
AI storytelling, grounded in your sources
Where AI
meets curiosity
Your audience asks in its own words. Your sources answer, in 80 languages.
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more engagement than a mobile app
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say they learned something useful
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more time spent on a single piece of content
Ask Mona builds conversational AI agents for museums and monuments, destinations, schools and brands. 250+ organisations, 19 countries.
What we do
We don't just configure agents.
We write characters.
Most generative AI agents borrow the default voice of the model underneath, so they all blur together. Ours get a persona, a register, and rules about what they will never say. Augmented storytellers, not prompt engineers.
Your answer never reaches them.
What you know is locked in a PDF, a database, a guidebook. Nobody opens them, so the question dies.
Or someone else answers for you.
A generic assistant speaks for you. It picks the facts, the tone, the angle. You never even see the conversation.
Our method, on every AI deployment
Technology alone
sounds generic.
Over nine years and 250 deployments we formalised one framework, and we run it on every project. It turns a place, an institution or a brand into a character your audience talks to. We call it Identity, Knowledge, Culture.
I
Who speaks
Identity
Who the agent is: its voice, its worldview, its rules of engagement. Built in workshops with your brand or curatorial team.
You get a documented persona, with explicit do's, don'ts and characteristic phrases, stable whether it writes, speaks or appears on screen.
K
What it knows
Knowledge
What the agent knows, and just as importantly what it does not. A curated base validated with your own experts.
Authoritative sources, topics in scope and out of scope, factuality checks. It never invents, and it holds on sensitive subjects.
C
How it speaks
Culture
Register, references, humour, and silences. This is the layer nobody else builds, and the one your audience actually feels.
It is why a Versailles agent could never be mistaken for a Louvre Abu Dhabi agent, even when the technology underneath is identical.
Identity
Knowledge, and its limits
Culture
Three levels of conversational AI
One base.
Three ways to answer.
It writes
Essential
Opening times, tickets, the works themselves. Written answers, in the visitor's language, wherever you put the link.
See EssentialIt speaks
Enhanced
It reads its answer aloud as it writes it, each word lighting up as it is said, in a voice you approved.
See EnhancedIt looks back
Immersive
A character that looks back, blinks and answers out loud, lips in sync. It takes its place in the room.
See ImmersiveAgency work, at software prices.
See what it costs
The platform behind every agent
One engine. One console. Behind all three.
Your sources
You load
The knowledge base
You edit
The engine
It answers
The evaluator
It checks
Your audience
It speaks
And it comes back to you.
Every conversation becomes structured data: what they asked, what they failed to find, when, in which language.
Your sources
Whatever you already have, in the format it already exists.
The knowledge base
Change an answer, publish it, see the result. No developer in the loop.
The engine
Several models under one orchestration layer, tied to no single provider.
Only what you approved
No provider lock-in
The evaluator
Every answer is scored before it reaches anyone, in every language you serve.
Your audience
They ask in their own words, and get your answer.
Ask Mona Academy
AI without shortcuts.
Not every AI question is a question about an agent. We run a consulting and training practice for organisations putting AI to work in their own operations, and we teach what we practise: AI runs through every job in this company.
The method is the point. Understand what the technology does and where it fails before you commit to it, and decide out loud what you will not use it for. That is where the ethics get settled, not in an annex.
No technical background needed, and nothing generic: the cases we work through come from your own organisation.
See the programmes0
out of 5, rated by 250 employees trained across 20 departments
Pathé, 2025
From the field
Ask Mona in action
Product updates, case studies, and stories from the field.
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Field results
Everyone promises AI.
We publish what it changed.
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months of team work freed by a single month of service.
Musée d'Orsay
2nd
best seller in the shop: a magnet that answers, in five languages.
Rouen Sites & Monuments
1st
AI-augmented schoolbook published in France.
Éditions Nathan
Written about in
Next step
Turn your story into a conversation.
Send us the sources you already have. We come back with an agent that answers, and everything your audience asked it.
Book a demoTake the
next step
Every engagement is bespoke, from team training to executive-level AI governance. Want to learn more?
From artworks to products, Ask Mona turns content into conversations — and conversations into insight.
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