About

Opened in 2017, Louvre Abu Dhabi is one of the world’s most iconic museums. Born from an exceptional partnership between France and the United Arab Emirates, it houses a universal collection that spans civilizations and eras. With over 150 staff members across multiple departments (communication, education, mediation, conservation), the museum embodies cultural excellence and innovation in enhancing the visitor experience.

Challenges & Objectives

Louvre Abu Dhabi set out to:

• Equip teams across departments with a deep understanding of AI opportunities and challenges;
• Design tools and methods to integrate AI into mediation, communication, and conservation practices;
• Build a custom library of prompts and real-world use cases tailored to the museum’s needs;
• Experiment with concrete applications, such as automatically translating exhibit labels into Easy-to-Read English.

Key Results

• 150 staff members trained on-site;
• 4 departments engaged (communication, education, mediation, conservation);
• 1 tailor-made prompt library and innovative AI workflows co-designed.

Solution: A tailored approach combining strategy, practice, and innovation

To meet the diverse needs of Louvre Abu Dhabi, Ask Mona Academy deployed a two-phase training program:

• Introductory conference : A large public session to raise awareness among all staff about the impact of AI on culture, audiences, and future professional practices.
• Specialized workshops : Department-specific sessions combining theory, practical exercises, customized prompt library development, training exercises, and prototyping of AI-powered solutions.
• Innovative applications : Designing AI workflows, notably for the automatic translation of exhibit labels into Easy-to-Read French, and developing tools to support visitor mediation.

Thanks to this strategic and hands-on approach, Louvre Abu Dhabi has successfully embraced responsible AI adoption, empowering its teams to master and innovate with new technologies in service of its cultural mission.