On March 26, Marion Carré, President of Ask Mona, spoke at the Museum Digital Summit to present our conversational experience deployed in the Gardens of Versailles. The event provided an opportunity to share insights gathered from several international conversational AI projects in the cultural sector.
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An International Gathering for Digital Culture Professionals

Each year, the Museum Digital Summit brings together cultural institutions from around the world to exchange experiences and discuss the digital transformation of the sector.
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The 2026 edition featured representatives from major international institutions, including the Metropolitan Museum of Art, Tate, Getty, and the Los Angeles County Museum of Art. Key topics included visitor experience, collection engagement, digital innovation, and artificial intelligence.
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Within this context, Ask Mona was invited to present one of its flagship projects: the Talking Sculptures of the Gardens of Versailles.
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Twenty Sculptures, Thirteen Languages, No App Required

Deployed throughout the Gardens of the Palace of Versailles, the experience allows visitors to engage in conversations with twenty sculptures directly from their smartphones, in thirteen different languages.
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The concept is simple: each artwork speaks in the first person through a conversational interface accessible via QR codes installed nearby.
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Behind this seamless user experience lies extensive editorial work carried out in collaboration with the Palace of Versailles teams. Content was developed alongside curators to ensure scientific accuracy, historical consistency, and meaningful interactions for visitors.
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The project also offers a compelling example of outdoor conversational mediation. Throughout the gardens, conversations naturally integrate into the visitor journey, enabling audiences to explore artworks more deeply at their own pace and in their preferred language. This approach creates a new way of discovering sculptures while complementing the institution's broader interpretation strategy.
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The presentation provided a practical case study on the design, deployment, and ongoing management of a conversational experience within a heritage site that welcomes millions of visitors each year.
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An Experience Built Through International Deployments

This project is part of a broader series of conversational AI deployments led by Ask Mona in partnership with museums and heritage sites around the world.
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Our team currently supports projects with institutions such as the Eiffel Tower, the Metropolitan Museum of Art in New York, the Colosseum in Rome, and Louvre Abu Dhabi.
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Each project requires careful adaptation to the institution's specific context, including visitor journeys, available languages, audience profiles, internal workflows, and interpretation goals. Working across such diverse environments has enabled Ask Mona to develop strong operational expertise in conversational AI for museums and heritage organizations.
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Marion Carré's presentation drew on these deployments to illustrate the practical opportunities and challenges of implementing conversational AI in cultural institutions.
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Interested in a Conversational Mediation Project?

Ask Mona supports museums, monuments, and heritage sites in designing conversational experiences tailored to their audiences, content, and interpretation objectives.