The cultural and heritage sector is facing growing challenges: staff shortages, time constraints, and limited resources. In this context, Artificial Intelligence (AI) has emerged as a strategic lever to optimize collection management, analyze historical documents, and enhance team productivity.

Ask Mona delivered a tailored training program to the Association des Châteaux de la Loire, designed to introduce professionals to AI and its practical applications in the heritage sector. This training enables participants to acquire hands-on skills that are immediately applicable, specifically adapted to the needs of cultural institutions.

Understanding the Needs and Opportunities in the Sector

Heritage professionals face multiple constraints: few staff trained in AI, limited resources, time-consuming tasks, and demanding conservation requirements. The needs are clear: analyze historical documents, identify historical periods, classify architectural or heritage elements, and make decisions based on reliable data.

AI served as a lever to save time and improve analysis accuracy by automating repetitive tasks and facilitating the creation of content and internal reports. This allowed teams to focus on higher-value activities, such as cultural mediation and heritage promotion.

Tailored, Practical, and Hands-On Training

""Training in AI with Ask Mona Academy offers a unique blend: a fresh perspective on how AI can serve the cultural sector, combined with practical guidance on using this technology in everyday life," said Laurence Bizard Hamilton, President of the Association des Châteaux de la Loire

Ask Mona designed an intensive, customized training program. Participants:

• Learned prompt engineering, to create effective queries and obtain precise results with AI generation tools
• Used AI text generation tools, transforming document management and production practices
• Explored heritage-specific use cases: analyzing documents and archives, leveraging Iconem data, and detecting historical periods in iconic architectures such as castles

The training combines theory and practice: each participant applies the tools immediately to their own projects, with personalized guidance and concrete examples tailored to their missions.

Tangible Results and Best Practices for AI Integration

At the end of the training, participants saw significant benefits:

• Increased productivity: automation of repetitive tasks and better workflow organization
• AI autonomy: participants mastered text generation techniques and know how to integrate them into daily work
• Accuracy and reliability: more precise historical analyses and simplified use of heritage data

Best practices for integrating AI in cultural teams include:

• Identify specific needs and select the most suitable AI tools
• Train teams progressively and practically, using real-life case studies
• Integrate AI directly into existing processes, avoiding isolated systems
• Leverage feedback from the field to refine and improve AI usage

Ask Mona stands out for its deep expertise in the cultural sector and its ability to offer tailored, hands-on, results-oriented training, enabling institutions to maximize the benefits of AI.

Conclusion

AI is becoming a true lever for reinventing practices in the cultural and heritage sector. Through targeted training like Ask Mona Academy’s programs, teams gain productivity, autonomy, and expertise, using AI to enhance management, promotion, and cultural mediation of heritage assets.

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