Zoos and aquariums play a crucial role in raising public awareness about biodiversity preservation. To strengthen this mission, more and more institutions are adopting artificial intelligence (AI) solutions. These tools help enhance the visitor experience and support staff in mediation, analysis, and conservation efforts.

A Proven Technology Ready to Adapt to the Living World

At Ask Mona, we’ve already helped over 150 organizations worldwide – from the Château de Versailles to major international museums – turn their content into conversational experiences. Our expertise, honed in the cultural sector where every object tells a story, naturally aligns with the zoological world where each species carries a powerful conservation message.

Our approach is based on trustworthy AI trained with your own scientific content, allowing visitors to interact naturally with your living collections – no app required, just a QR code.

For Visitors: An Immersive, Accessible, and Personalized Experience

A Living Dialogue, Adapted to Each Individual

A visitor stops in front of the orangutan enclosure. “Why are they endangered?” they ask their smartphone after scanning the QR code. The intelligent assistant responds in their language, connecting Borneo’s deforestation to the loss of primate habitats. The answers adjust seamlessly: simple words for a child, scientific insights for a curious adult.

A Tailor-Made Journey Beyond Traditional Signage

Far from static displays, AI enables dynamic mediation focused on visitors' questions. The experience becomes interactive, educational, and captivating, enriched with anecdotes, games, conversations, and multimedia content.

Turning Engagement into Loyalty with a Smart Marketing Tool

After a conversation about marine conservation, the assistant can suggest subscribing to the newsletter, joining a nighttime visit, or symbolically adopting an animal. These micro-actions deepen the connection with your institution and foster long-term engagement.

For Staff: Actionable Insights to Drive Innovation

Understanding What Really Matters to Your Audience

Thanks to conversations, AI reveals what sparks interest or confusion: most mentioned species, recurring questions, age- or language-specific curiosities. If 60% of questions near the turtle aquarium relate to plastic pollution, why not create a dedicated workshop?

A Dashboard to Manage and Evolve Autonomously

Your team accesses an intuitive back-office to update content, activate new languages, and consult key metrics: interaction durations, usage peaks, frequent topics... A valuable tool to adapt your offer in real time – with full autonomy.

Freeing Up Time for Meaningful Human Interaction

Ask Mona’s AI handles practical queries (schedules, feeding times, species details), allowing mediators to focus on what matters most: workshops, school groups, and high-value discussions.

Data to Assess, Adjust, and Demonstrate Impact

Trackable indicators – number of interactions per species, average time spent with the assistant, proportion of multi-question users – help you demonstrate educational impact and communicate value to partners and funders.

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