Innovation and artificial intelligence are reshaping how visitors experience culture. Ask Mona has developed an AI-powered conversational audio guide that brings exhibitions to life. Here are five compelling reasons to implement it in your next cultural or tourist experience.

1. Offer Personalized Mediation with Generative AI

Unlike traditional decision-tree-based bots, Ask Mona’s intelligent guide answers each visitor’s questions in real time, making interactions more fluid and natural.

Every visitor arrives with their own curiosity and perspective. With our conversational assistant, each person can ask spontaneous questions and receive answers tailored to their interests, enriching their journey.

The guide can even respond to comments and emotions—like “I love this artist” or “This feels sad”—by providing thoughtful replies that deepen engagement and reflection.

2. Keep Control Over the Content Shared by the AI

When using generative AI, data accuracy is key. Our system allows you to define and manage the source content from which the guide generates responses.

You can easily update your content via our back office. This ensures that the information shared is always accurate, validated, and aligned with your curatorial vision.

3. Reuse and Amplify Your Existing Content

You’ve already invested time and energy into creating rich content—exhibit texts, catalogues, stories, and more. Our guide valorizes this material by turning it into a dynamic knowledge base.

Using your existing resources, the guide answers questions with relevant, structured content. You maintain full editorial control while saving time in content production.

4. Let Visitors Explore the Way They Want

Some visitors prefer to listen, others to read. Some like to follow a predefined route, while others ask questions on the fly.

Our audio guide adapts to each user’s habits and preferences. Whether by voice or text, it allows everyone to interact freely—like listening to a podcast that responds in real time. This flexibility increases satisfaction and makes every visit feel unique.

5. Learn What Interests Your Visitors Most

Each interaction with the guide generates useful insights: which questions are asked, which artworks spark curiosity, which topics resonate.

Our team analyzes this data and provides you with clear, actionable reports. These help you better understand your audiences, improve your mediation strategies, and plan future content and programming.
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Ask Mona’s conversational guide transforms cultural visits into immersive, interactive, and insightful experiences. Get in touch to learn how it could enhance your institution.

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